Terms and Conditions

By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Sipcon is India’s largest manufacturer of Vision Measuring Systems, Profile Projectors, Coordinate Measuring Machines, and Digital Microscopes.

2. Products and Services

We offer a wide range of products and services across categories such as:

• Insulation Thickness Measurement
• Devices for Sample Preparation
• Equipment for Material Tests
• Drawing Die Measurement
• Profile Projectors
• Verticle Profile Projector
• Microscopes
• Ovens
• Magnifiers
• CMM Machine
• Cutting Tool Measurement System
• Image Based Measurement System
• Video Measuring Machine

All products are subject to availability and specifications mentioned in our official documentation.

3. Geographic Scope

We serve clients worldwide. Specific delivery terms and conditions apply based on the shipping destination.

4. Payment Terms

• A 50% advance payment is required along with the purchase order.
• The remaining 50% balance must be paid before dispatch, as per the proforma invoice.

5. Shipping and Delivery

• Packing of the instruments is free of cost.
• Freight charges are billed on a To Pay basis.
• Delivery timelines are typically 6-8 weeks from the date of receiving the advance payment.

6. Insurance and Taxes

• Insurance: A charge of 0.5% of the basic price of the machine will be applied.
• Taxes:
  1. IGST at 18% for orders outside Haryana.
  2. CGST & SGST at 9% each for orders within Haryana.

7. Installation and Warranty

• Installation Charges: Installation charges are billed separately and are not included in the product price.
• Warranty: All products come with a one-year warranty.

8. Calibration Service

Terms and Conditions of Calibration

1. GST @18% will be extra.
2. 100% amount in advance along with P.O.
3. In any case, calibration charges (if any) are non-refundable and cannot be disputed at any project stage, pre- or post-completion.
4. In case of onsite calibration, one technical representative of the applicant, knowledgeable about the equipment to be tested, is preferable to be present at the test venue during the execution of this service contract (in case of non-Sipcon make products).
5. If a product fails during the calibration, a fail test report will be issued. If the customer requests recalibration after taking necessary corrective actions, then it will be considered as recalibration. The costs for recalibration shall be mutually agreed upon.
6. If calibration is required onsite, an advance intimation of at least one week is required from the scheduled/planned date of calibration. Otherwise, under urgent/emergency services, an extra amount of 100% will be charged.
7. Instruments should be in perfect working condition, clean and ready for calibration.
8. We are only giving value and not giving “pass”/“fail” statements. Only the customer will decide whether the equipment under calibration is to be used by them or not as per their requirement.

9. Privacy and Data Handling

We prioritize the privacy and security of our clients’ information. Any data shared with us during transactions will be handled confidentially and used only for order processing, support, or improving our services.

10. Contact Us

For any queries, feel free to contact us:

Sipcon Technologies Pvt. Ltd.

• Email: Info@sipconinstrument.com
• Phone: +91-8222929966, 0171-2699668
• Address: Plot No. 280, HSIDC Industrial Estate, Saha, Ambala, Haryana 133001, India

11. Updates to Terms

Sipcon Technologies Pvt. Ltd. reserves the right to amend these terms and conditions at any time. Updates will be posted on this page and take effect immediately upon posting.